A user journey describes the sequence of interactions a user experiences while accomplishing a goal with a website or digital product.
Example: A visitor searches Google, enters a website, reads an article, clicks a product link, and submits a form.
A user journey describes the sequence of interactions a user experiences while accomplishing a goal with a website or digital product.
Example: A visitor searches Google, enters a website, reads an article, clicks a product link, and submits a form.